Help and Support

Problems with Flash-based games, videos, and websites

Last Updated: Feb 12, 2013 10:04AM PST

1. Install the supported version of Adobe Flash from http://get.adobe.com/flashplayer/otherversions/

2. Restart RockMelt

3. Type "about:plugins" into the Omnibar

4. Click "+Details" in the upper-right of the page

5. Disable the Flash plugin that came bundled with RockMelt by doing the following:

On Mac: Locate "Flash Player Plugin for RockMelt" on the page. Immediately below it you should see a link that says "Disable." Click the "Disable" link.


On Windows: Look for "Flash" on the page. Then look for a "Disable" link right under a Location directory that includes RockMelt. Click the "Disable" link. See attached screenshot:




7. Refresh the page where you were having Flash issues.

If you're having problems with the above, please email questions-at-rockmelt.com with the text you see on under the Flash plugin on the about:plugins page. It should look like the picture above.